Privacy Policy

Updated August 26^th, 2024

The Sol Flower website and mobile application are owned and operated by Copperstate Farms Management II LLC and its affiliates, subsidiaries, and other related companies (the “Company,” “we,” “us,” or “our”).  The Company is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Privacy Policy, “Site” refers to the Company’s website, which can be accessed here. The Company also makes available an application for use on mobile devices, including phones and tablets (the “Mobile App”). “Services” refers to the Company’s services accessed via the Site or the Mobile App, as further described below. “You” refers to you, as a user of our Site or our Services.

By accessing our Site, our Mobile App, or our Services, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” The information we collect depends on how you interact with us, the Services you use, and the choices you make.

Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, email, date of birth, phone number, buying preferences, and shopping history, which you submit to us through the registration process and use of the Site and Mobile App.

1. Information collected via Technology

To activate the Services you do not need to submit any Personal Information other than your date of birth. To use some features of the Services thereafter, you may need to submit further Personal Information, which may include: email, date of birth and contact information. However, in an effort to improve the quality of the Services, we also automatically collect information provided to us by your browser or by our Mobile App when you view or use the Services, for example:

• Usage data. We automatically log your activity on our Services, including pages you have viewed and actions you take on the Services (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, product browsing history, and other information that does not personally identify you.

• Identifiers and device information. When you visit our Services, our servers automatically collect certain technical information about your device including your internet protocol (IP) address and information about your device, including device identifiers (such as MAC address), your browser type, language and identifying information, your operating system and application version, device types, device model and manufacturer, and your device operating system type and version. As further described in the Cookies and Similar Technologies section below, our Services store and retrieve cookie identifiers, mobile IDs, and other data.

• Third-party vendors. Some Services or features of the Services may be offered by trusted third-party vendors.  Once you leave the Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service. Information collected by these third-party sites is subject to their own terms and policies, not this one.

• Geolocation data. Depending on your device and app settings, we collect geolocation data when you use our apps or online services.

• Cookies and Similar Technologies. We also use cookies, Web beacons, mobile analytics and advertising IDs, URL information, and other similar technologies to operate our Services and to gather data, including other identifiers, device information, and usage data. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which usually stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. We use cookies on our websites to store your preferences and settings, enable you to sign-in, provide interest-based advertising, combat fraud, analyze how our Services perform, and fulfill other legitimate purposes.

Our web pages may also contain electronic images known as web beacons (also called single-pixel gifs) that we use to help deliver cookies on our websites, count users who have visited those websites, and gather usage and performance data. We also include web beacons in our promotional email messages or newsletters to determine whether you open and act on them.

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our apps contain software that enables our third-party analytics and advertising partners to access the mobile IDs.

We, together with our third-party analytics service providers and advertising partners, use these technologies in our Services to collect personal information (such as the cookies stored on your browser, the advertising identifier on your mobile device, or the IP address of your device) when you visit our Services. We and our partners may also use these technologies to collect personal information about your online activities over time and across different Web sites. This information is used to store your preferences and settings, enable you to sign-in, analyze how our Services perform, track your interaction with the Services, develop inferences, deliver and tailor interest-based advertising, combat fraud, and fulfill other legitimate purposes. We and/or our partners also share the information we collect or infer with third parties for these purposes.

The third-party analytics and advertising providers we use on our websites include but are not limited to:

Google Analytics – www.google.com/policies/privacy/partners

https://tools.google.com/dlpage/gaoptout

Google Tag Manager – www.google.com/policies/privacy/partners

https://policies.google.com/technologies/partner-sites

Facebook Audiences – https://www.facebook.com/privacy/explanation

https://www.facebook.com/settings?tab=ads See association links below.

Facebook Connect – https://www.facebook.com/privacy/explanation

Dutchie – https://dutchie.com/privacy

We permit advertisements to be delivered to you by third-party Internet advertising companies (also called ad networks or network advertisers). These companies may use cookies, Web beacons, platform device identifiers, software agents, and other technologies to collect non-personally identifiable information about your visits over time on our Service and across other websites to deliver advertisements to you targeted to your interests, measure their effectiveness and personalize advertising content, and to understand the usage and visitation of the Services and the other applications and websites tracked by these advertising companies. We do not have access to or control over cookies, Web beacons, platform device identifiers, software agents, or other technologies that they may use. We are not responsible for the privacy practices of third party advertisers. You should check the privacy policy of the third-party advertiser to determine how it handles information it separately collects from you. In addition, the Network Advertising Initiative, an online advertising trade organization, offers information about some of the Internet advertising companies we may use.

To learn about the privacy practices of these third parties and how to opt-out from their use of cookie data for targeted advertising purposes, click on the links above.

Many of these companies are also members of associations, which provide a simple way to opt out of analytics and ad targeting, which you can access at:

• United States: NAI (http://www.networkadvertising.org/managing/opt_out.aspx) and DAA (http://www.aboutads.info/choices/)

• Canada: Digital Advertising Alliance of Canada (https://youradchoices.ca/)

• Europe: European Digital Advertising Alliance (http://www.youronlinechoices.com/)

California “Do Not Sell My Info”

The California Consumer Protection Act (“CCPA”) requires us to disclose categories of personal data sold to third parties and how to opt-out of future sales. The CCPA defines personal information to include online identifiers, including IP address, cookies IDs, and mobile IDs. The law also defines a “sale” to include simply making data available to third parties in some cases. We let advertising and analytics providers collect IP addresses, cookie IDs, mobile IDs through our sites and apps when you use our online services, but do not “sell” any other types of personal information.

If you do not wish for us or our partners to “sell” your personal data to third parties for advertising purposes, you can make your Do Not Sell Request by emailing privacy@livewithsol.com.

Note that although we will not “sell” your personal data after we receive your email, we will continue to share some personal information with our partners (acting as our service providers) to help us perform advertising-related functions such as, but not limited to, measuring the effectiveness of our ads, managing how many times you may see an ad, reporting on the performance of our ads, ensuring services are working correctly and securely, providing aggregate statistics and analytics, improving when and where you may see ads, and/or reducing ad fraud. Further, emailing us will not necessarily opt you out of the use of previously sold personal information or stop all interest-based advertising. If you access this site (or app) from other devices or browsers, visit the link below from those devices or browsers to ensure your choice applies to the data collected when you use those devices or browsers.

Other information related to your right to opt-out from sales of personal data is contained in the California Privacy Rights section of this Notice.

Cookie controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our website. If you choose to delete cookies, settings and preferences controlled by those cookies, including advertising preferences, may be deleted and may need to be recreated.

Mobile advertising ID controls. iOS and Android operating systems provide options to limit tracking and/or reset the advertising IDs.

Email web beacons. Most email clients have settings which allow you prevent the automatic downloading of images, which will disable web beacons in the email messages you read.

Do Not Track. Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites do not currently respond to browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described above. 

2. Information you provide us directly:

In addition to the information provided automatically by your browser when you visit the Site or use the Mobile App, to become a subscriber to the Services you will need to create a personal profile. You can create a profile by registering with the Services and providing us with additional information by filling in forms on the Services or by corresponding with us or by using our Services by phone, text, email, live chat, or otherwise.  By registering, you are authorizing us to collect, store and use the information you provide in accordance with this Privacy Policy.  If you create an account, we may collect the following types of information from you:

• Contact information. We collect contact information such as your name, username, email address, and phone number;

• Product preference data. We collect information provided by your browsing history, product ratings, product reviews, and order history, as well as “likes,” “dislikes,” “thumbs-up,” “thumbs-down,” and similar approval or disapproval actions;

• Demographics data. When you register or at other times, we request that you provide demographics information such as your age, gender, and location;

• Content and files. We collect photos, documents, files, and any other information that you provide us, such as reviews, content, and bio information. If you send us email messages or other communications, we will collect and retain those communications; and

• Reservations and transactions. If you initiate a reservation or order through our Services, such as a pickup reservation or delivery order, we collect information necessary to complete your reservation or order, such as your contact information, order information, government-issued ID (if necessary), and depending on what type of reservation or order you place, a valid delivery address. In some instances, you may also submit data that may be considered personal medical information, such as medical marijuana patient identification for certain orders placed through our Services. We use this information to facilitate your order (and future orders), from receiving the order to sending the information to the retailer (or the retailer’s authorized service provider) you intend to have fulfill your order.

3. Privacy for Minors

The Site, Mobile App, and the Services are not directed to anyone under the age of 21. The Company does not knowingly collect or solicit information from anyone under the age of 21 or allow anyone under the age of 21 to sign up for the Services. In the event that we learn that we have gathered personal information from anyone under the age of 21, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at info@livewithsol.com.

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as our Point-of-Sale (“POS”) systems and the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, develop marketing campaigns, and inform users about personalized or promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to provide any of the Services or features of the Services; to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, reorganization or acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks.  By using our Services, you also acknowledge that you release and hold the Company harmless to the maximum extent permitted by law as set forth in the Company’s Terms of Use.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user by e-mail, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. When we send a promotional communication to a user by text message, the user can opt out of further promotional text messages by responding “STOP” at any time to a text message from the Company.  You can also indicate that you do not wish to receive marketing communications from us in the “Unsubscribe” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the unsubscribe page of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

V. LINKS TO OTHER WEBSITES

As part of the Services, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Services. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Services. To the extent that you access or use the Services through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VI. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to amend this Privacy Policy and our Terms of Service at any time and will update this Privacy Policy in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes to this policy.  Your continued use of the Site or the Services signifies your agreement to our revisions to this Privacy Policy.  We will endeavor to notify you of material changes to our Privacy Policy by posting a notice on the Site, sending a message through our Mobile App, and/or sending a notice to the primary email address specified in your account.  Any changes to this Policy (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this policy on our part via telephonic or email communications shall be valid.

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email.